Contact Center News

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Nine in Ten On-Premises Respondents Plan Move to Cloud / Cloud Evaluation; Three in Ten Contact Centers Have Already Transitioned to Cloud
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Ability to Provide Cloud-as-a-Strategy, and Deliver Integrated Cloud Computing, Cloud Communications and Contact Center Solutions, Drives Growth
New 43,000-square-foot facility in Mississippi enables SaviLinx to support business growth; company is hiring for seasonal and permanent positions
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WAYNE, Pa. - Oct. 19, 2018 - -- Evolve IP®, The Cloud Strategy Company™, today announced that for the second consecutive year Gartner has named it to the Magic Quadrant for Contact Center as a Service, North America. The noted service, the Evolve...
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Evolve IP Releases Comprehensive Research Bundle for Businesses Evaluating Cloud IP Phone Systems and Business Collaboration Tools - Unified Communications as a Service
Interactive Northwest, Inc. Application Supports Leading Transcription Engines and Speech-to-Text
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Seasonal positions range from one week to four months and support the expansion of a federal contract
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SaviLinx earns placement on list for second year with 812% growth since 2014 to secure the 617th position nationally for its contact center business
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An innovative and non-invasive CRM to VoIP Telephony integration was deployed for energy company Enel branch in Colombia.