JOHNSON CITY, Tenn. - TelAve -- American & Import Auto Repair is proud to announce it has once again earned the prestigious CarFax Top-Rated Shop Award, marking five consecutive years of this distinction. The honor, awarded based on verified customer reviews through the CarFax platform, reflects the shop's unwavering commitment to transparency, quality workmanship, and exceptional customer service.

Owner Tim Smith credits the milestone to his team and the values the shop has held since opening its doors in 2002.

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"Winning this award five years in a row means everything to us," said Smith. "It tells me that our customers trust us, and that our team shows up every single day and does things the right way. That's not something that happens by accident."

CarFax Top-Rated Shop recognition is given to auto repair facilities that consistently earn high marks from verified customers. Fewer than a fraction of shops in the country achieve this distinction, making a five-year streak a significant accomplishment in the industry.

American & Import Auto Repair operates two locations in Johnson City, at 3832 West Market Street and 216 Hopper Road. The shop services most Japanese, European, and American vehicles and employs only ASE-certified technicians, including advanced-level Master certified mechanics. Services range from routine oil changes to complex engine repair, diagnostics, hybrid maintenance, and fleet maintenance services.

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The shop's technicians attend advanced training monthly to stay current with the latest vehicle technology, and the business invests in state-of-the-art diagnostic equipment and ongoing technical subscriptions to ensure best-in-class repairs.

"We aren't just fixing cars," Smith added. "We're building relationships with families in this community. This award is a reflection of every one of those relationships."

For more information or to schedule an appointment, visit www.americanandimportautorepair.com or call (423) 913-3111.