~ Spokane, WA - The City of Spokane Development Services Center (DSC) has issued a warning to customers about fraudulent emails that appear to be coming from City staff. According to Erin Hut, the Communications Director for the City, these emails falsely claim to be related to permit, planning, and/or development applications and may request payment through wire transfer instructions.

Hut stated that the City will never request payment through email and urged customers to be cautious when receiving such requests. These fraudulent emails may use the names of actual City employees and reference real projects, addresses, or permit applications. They may also include invoices or payment requests and instruct recipients to make payments through wire transfers.

To avoid falling victim to these scams, customers are advised to verify that the email is coming from an official City of Spokane email address ending in @spokanecity.org. They should also carefully review the sender's email address and not just the display name. If uncertain about the legitimacy of a message, customers are advised not to click on any links or open attachments or provide financial information.

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Instead, they should contact the Development Services Center directly at (509) 625-6300 to verify any invoice or payment request. If a suspicious email is received claiming to be from the City of Spokane, customers are urged not to send any payment or financial information. Instead, they should forward the email to PermitTeam@spokanecity.org for review and then delete it.

The City is taking these incidents seriously and is working diligently to notify customers and investigate fraudulent activity. Hut emphasized that all applicants, contractors, developers, and property owners should remain vigilant and verify payment requests before taking any action.

For questions or concerns about the legitimacy of an invoice, customers can contact the Development Services Center at (509) 625-6300. The City urges everyone to stay alert and report any suspicious activity immediately.

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