BRENTWOOD, Tenn. - TelAve -- IntellaTriage, the leading provider of after-hours nurse-first triage services for hospice and home health, announced hiring Sam Shoultz as part of its ongoing investment in the company's proprietary technology platform, IntellaHub. As Director of Engineering, Shoultz will drive forward the triage company's technology goals, including complete electronic medical record system (EMR) integrations to streamline clinician workflows and improve IntellaTriage efficiencies. With the largest network of remote nurses in the post-acute care segment, IntellaTriage has revolutionized how telephone triage is conducted for home health and hospice providers.  IntellaTriage customers benefit from improved patient experience, reduction in nurse burnout, and increased financial performance.

Sam Shoultz has over twenty years of experience leading development teams and company-wide technology strategy and has over a decade of direct experience as a developer and architect. A graduate of Harding University, Shoultz has spent the past thirteen years in healthcare development. At IntellaTriage, Shoultz will be responsible for increasing automation and reducing redundant processes for triage nurses, leveraging technology to improve process efficiencies, and allowing nurses to focus on providing care through the company's proprietary platform, IntellaHub.. In 2024, IntellaHub will place patient information at the triage nurses' fingertips, creating a seamless patient and nurse experience for improved care through direct integrations with key EMR vendors.

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"With Sam on board, IntellaTriage's technology strategy continues full speed ahead. Sam's presence highlights our commitment to investing in our mission of improving the lives of patients and nurses in the field through our technology platform, IntellaHub. We are a nursing company first; patients speak directly to a nurse every time they call, but behind the scenes, our technology will make that call an exceptional experience for the patient, our triage nurse, and the nurses in the field. I am excited for the accelerated improvements Sam will drive in 2024," commented Daniel Reese, CEO.

"I am so excited to take the lead on this opportunity. I look forward to supporting our nurses and being creative about how we use technology to enhance their work experience," shared Shoultz. "Drawing from my personal and professional experience, I deeply understand how frustrations occur, especially during a hospice episode. IntellaTriage will further enhance the patient and nurse experience as a disrupter in the triage space, making a difficult time as comfortable as possible for the patient and their caregiver."

IntellaTriage was founded in 2008 to address a significant unmet need in hospice and home health by delivering nurse-first triage solutions and leveraging the largest team of registered nurses to provide compassionate, round-the-clock care 365 days a year. IntellaTriage uses a tailored approach for each client, offering providers and caregivers a direct line to trained nurses who operate above and beyond the traditional non-clinical answering service. For instance, IntellaTriage nurses can handle up to 80% of hospice caller needs, such as medication refills, symptom management guidance, and more. IntellaTriage was recently named to the Inc. 5000 Fastest-Growing Companies List, ranking sixth among Tennessee companies and in the top five percent overall. For more information about IntellaTriage, please visit intellatriage.com.

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About IntellaTriage
Founded in 2008, IntellaTriage is the nation's leading provider of after-hours nurse triage for hospice and home health providers, hospitals, physician groups, health plans, and specialty practices. IntellaTriage provides access to licensed, registered nurses 24 hours a day, seven days a week, through customized protocols and cloud-based technology. As an integrated partner, IntellaTriage improves patient experience while reducing nurse burnout and providing quality after-hours care. Learn more at intellatriage.com.