SHERIDAN, Wyo. - TelAve -- Sky Telecom LLC a provider of award-winning call center solutions solutions for enterprises and service providers, today announced a signed agreement with a leading direct sales  solution provider to deploy outbound sales and appointment setting for new North American client.

Under the agreement, the new contact center customer will use Sky Telecom's cloud-based  services to easily provision service and manage it sales platforms.

Sky Telecom LLC was chosen by the client to solve the management issues surrounding the success of their contact center needs. Given the large scope and scale of their customer contact project they have turned that opportunity over to Sky Telecom to perform. With Sky Telecom's services, our client can now significantly decrease their operating costs.

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"We are pleased to continue delivering contact center services to this client with its tens of thousands of customers leveraging Sky Telecom's team of agents," said Will McCusker, Newly appointed President & CEO of Sky Telecom. "Sky Telecom Services allows companies to leverage best-in-class customer management to drive better customer experiences. This is a trend we are seeing, and we expect to see more engagements where clients who have high numbers of end customers needing professional contact services in the coming months.

Sky Telecom LLC is a robust, call center experienced platform that enables enterprises and service providers to build flexible solutions that meet their specific communication customer  contact needs.

For more information about Sky Telecom LLC solutions, please visit http://www.skytel.pro