BRAMPTON, Ontario - TelAve -- Eber Technologies, a GTA-based technology company headquartered in Brampton, has launched eber AI, a suite of practical AI-powered solutions designed to help small businesses communicate with customers, capture opportunities and reduce repetitive administrative work.

Small-business owners are often serving customers, managing employees and running daily operations simultaneously. Calls go unanswered, website visitors leave without receiving a response and potential customers are lost because nobody was available at that moment.

eber AI helps businesses remain responsive during busy periods, evenings and weekends.

Through one connected system, businesses can use eber AI to:

• Answer calls and common customer questions
• Respond across websites, SMS and social messaging channels
• Capture potential customer information
• Book appointments and reservations
• Follow up after missed calls and enquiries
• Request and manage customer reviews

"We're not asking small-business owners to become AI experts," said Gordon Martin, Founder and CEO of Eber Technologies. "Our job is to understand how their business operates, configure the right AI solution and make it simple to use. It should feel like adding a dependable team member who is always ready to help."

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PRACTICAL AI BUILT AROUND EACH BUSINESS

Each solution is configured around the client's services, operating hours, frequently asked questions, booking process and communication needs. Businesses also receive onboarding, training and continued support.

The company's growing suite includes AI Voice for calls, AI Chat for digital conversations, AI Text for missed-call follow-up and AI Reputation for customer reviews. Businesses can start with one solution and expand as their needs grow.

SUPPORTING SMALL BUSINESSES ACROSS THE GTA

eber AI serves restaurants, professional services, healthcare practices, trades, automotive businesses and community organizations. It is particularly focused on owner-operated and immigrant-owned businesses that may not have dedicated reception, marketing or technical teams.

"AI should not be reserved for large corporations with large technology budgets," Martin added. "Small businesses should be able to access useful AI that solves everyday problems, improves customer experience and gives owners more time to focus on their business."

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ABOUT EBER AI

eber AI, operated by Eber Technologies, is a Canadian AI solutions company headquartered in Brampton, Ontario. It helps small businesses answer customers, capture leads, book appointments, automate follow-up and build stronger customer relationships.

Your AI Team. AlwaysON.

Learn more: https://eber.ca