LOS ANGELES - TelAve -- Agile World ® Incorporated is excited to announce the soft launch of the Customer Agility Framework™.

The Customer Agility Framework™ is a new and better way of working. As Artificial Intelligence becomes pervasive is it serving your organisation or your competitors?

"Deciding where to use unique human capabilities and focus artificial intelligence is the next great business evolution" Karl A L Smith 2022.

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The Customer Agility Framework™ provides a way to build upon the unique skills and knowledge in your organisation by optimizing through a new way of working using artificial intelligence, customer (user) experience and agile.

Customer Agility Framework™ focuses on customer journey based organizational design that own products, services and the way to run and change them though a single software system. The Customer Agility Framework™ defines how to use AI effectively from Insight to Outcome, through the Customer, Business and Technical North Star's to provide decision point information for your whole organisation.