CHICAGO - TelAve -- Forum Extended Care Services was recognized by Managed Healthcare Associates with the Innovation & Advocacy Award at the MHA Connect Conference, held March 17 in Orlando, Florida.

The award honors organizations advancing healthcare through forward-thinking innovation while maintaining a clear commitment to patient-centered care. Forum was selected for its leadership in applying AI-driven solutions to improve operational efficiency, strengthen care delivery, and reduce administrative burden—without losing sight of the human experience at the center of care.

Brian H. Kramer, RPh, MBA, President & CIO of Forum, accepted the award on behalf of the organization. He also participated in a panel discussion at the conference, sharing insight on how long-term care pharmacy providers are navigating regulatory and market disruption while building sustainable, future-ready models.

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Forum's approach reflects a deliberate balance: leveraging intelligent technology to streamline workflows, automate repetitive tasks,  and enhance decision-making, while advocating for care models that are more accessible, equitable, and responsive to patient needs.

"This recognition reflects the work of our entire team," said Kramer. "Innovation only matters if it improves outcomes—for providers, for residents, and for the people delivering care every day."

By combining operational innovation with a strong advocacy mindset, Forum continues to help long-term care providers deliver better care in an increasingly complex environment.

To learn more about Forum's approach to innovation and care delivery, visit forumpharmacy.com/education-resources.