Mayor Michelle Wu announced the City's preparations and highlighted services as college and university students move in across Boston. Ahead of the annual September move-in period, the City of Boston is sharing information with residents, families and visitors on how to access key services and resources, including 311, mattress pick up, inspections, Bluebikes, parking changes, proper disposal of waste and furniture to prevent rodents, and unique student perks.

"Over the next few weeks, Boston will welcome students and professionals from around the world, bringing their ideas and dreams to our community," said Mayor Michelle Wu. "Move-In Day is one of Boston's most active and exciting traditions, and we are working with colleges, universities, community partners, and City departments to provide resources for students moving in and out, helping make this transition as smooth as possible. Welcome to all those arriving, and thank you to those who have contributed to Boston during their time here."

New and current residents are encouraged to connect with Boston 311, the City's 24-hour Constituent Service Center, to report non-emergency issues and get information. Boston 311 is free and available every day of the year by calling 3-1-1 (or 617-635-4500 from outside the city), visiting boston.gov/311, or downloading the BOS:311 app. The app allows users to report issues, upload photos, and track cases in real time. During student move-in, it also features a dedicated section to make reporting trash, recycling and street concerns easier.

"As students return to Boston and settle into neighborhoods across the City, our teams are ready to welcome them and make this year's move-in as smooth and successful as possible," said Dion Irish, Chief of Operations for the City of Boston. "City departments are working together and on the ground to make sure students have the resources and support they need to live, learn, and thrive in Boston. We encourage students to take advantage of the many resources the City has to offer, and we ask students, landlords, and property owners to do their part by following City rules and regulations and helping keep our neighborhoods safe, clean, and welcoming for everyone."

"As thousands of new residents come to Boston for the annual move-in period, our City team is focused on delivering services quickly and thoroughly while ensuring our streets and sidewalks remain safe, clean and accessible for everyone," said Mike Brohel, Superintendent of Basic City Services. "City Departments will be deployed throughout the weekend and through the week to support residents, ensure compliance, and address any issues promptly and effectively."

​"The Mayor's Office of Neighborhood Services is thrilled to welcome all new residents to Boston," said Conor Newman, Deputy Director, Office of Neighborhood Services. "Our neighborhood liaisons will be out across the city engaging our new residents and connecting everyone with services and resources. We encourage all constituents to reach out to their neighborhood liaisons to help them navigate their transition."

The City's Inspectional Services, Transportation, Office of Neighborhood Services, Fire, Police, and Public Works departments are conducting housing inspections upon request, trash inspections, and distributing informational brochures in neighborhoods with large student populations.

"On behalf of the City of Boston, I'm pleased to welcome new and returning students to our neighborhoods," said Tania Del Rio, Inspectional Services Commissioner. "As members of the community, we all share a responsibility to keep our homes and neighborhoods clean, sanitary, safe, and code compliant. We encourage students to learn about Boston's housing and sanitation requirements, properly dispose of trash, maintain their living spaces, and be considerate of their neighbors. By working together and being good neighbors, we can help keep Boston a safe, healthy, and welcoming city for everyone."

"Boston is home to 36 colleges and universities, and over 150,000 students. Keeping these kids safe is collectively all of our number one priority," said Colin Kelly, Fire Marshall, Boston Fire Department. "For many students, this will be their first time away from home, and they likely haven't thought much about fire safety in their new homes.

Inspectional Services

The Inspectional Services Department (ISD) will deploy over 50 inspectors to conduct walkthroughs in heavily populated areas, including but not limited to: Allston, Brighton, Back Bay, Fenway, Mission Hill, and Beacon Hill. While canvassing these areas, inspectors will distribute informational flyers, offer on the spot inspections, and answer questions related to city services. The City advises students to notify their landlord immediately in the event of suspected rodent activity. Information pertaining to rodent control can be found here and questions regarding the housing code can be found here.

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Students who are concerned about environmental hazards in their homes, such as mold, asbestos, or chemicals, should contact the Boston Public Health Commission's Environmental Health Office at environment@bphc.org or by calling 311. Free home inspections are available year-round for all Boston residents.

Transportation Services

The Boston Transportation Department will be implementing on-street parking restrictions in Allston, Fenway, Mission Hill, and Roxbury to help provide parking spaces for vehicles being used by new residents and students moving into those areas.

In order to reduce traffic and parking disruptions and support public safety during this busy period, the Inspectional Services Department (ISD) will temporarily suspend the issuance of all non-emergency after hours permits beginning Friday, August 28, through Tuesday, September 1, 2026, in the following areas:

• Allston-Brighton
• Fenway
• Mission Hill
• Designated areas of Roxbury

Regular after-hours permit issuance will resume on Wednesday, September 2, 2026.

In addition to the neighborhood-specific restrictions, BTD has issued over 3,000 moving truck permits across the City in the month of August with over 2,500 issued for August 29 - September 1. The City encourages residents, students, and families to pay attention to posted signs. For more information on street restrictions, visit boston.gov/moving.

"As move-in weekend brings more vehicles and activity to neighborhoods across Boston, our parking enforcement team will be out to support safe and orderly traffic flow," said John Romano, Director of Operations for the Boston Transportation Department. "We ask residents and visitors to be mindful of posted signs and temporary parking restrictions, and to plan ahead when navigating neighborhoods with increased vehicle and pedestrian traffic."

The City also encourages residents and visitors to maintain an accessible path of travel on sidewalks and at intersections. Additionally, the City urges residents and visitors not to block accessible parking spaces designated for people with disabilities while moving in or out.

"This is always an exciting weekend in Boston," said Boston Disability Commissioner Kristen McCosh. "But it's also a busy weekend, with so many new students moving in. We ask everyone to make sure that sidewalks and curb ramps are not blocked by furniture or other items. We also ask everyone to pay attention to HP-DV parking spaces in the neighborhoods, not just this weekend, but all the time. These parking spaces are reserved for people with disabilities. Only vehicles with a valid disability license plate or placard are allowed to park in these spaces."

Resources

The City recognizes that people choose shared living arrangements for many reasons, including building community, sharing expenses, and supporting one another. As new residents settle into Boston neighborhoods, the City encourages roommates and housemates to establish clear expectations, communicate regularly and make shared spaces work for everyone. The City's shared living resources offer guidance to help residents navigate day-to-day living with others.

Various discounts and resources are available for students in Boston throughout the year. Students enjoy all the city has to offer with discounted tickets to institutions like the Museum of Fine Arts or the Isabella Stewart Gardner Museum, as well as attend the Boston Ballet and Red Sox games. More information on other participating institutions can be found here.

Bluebikes is Boston's public bike share system. With more than 600 stations and 5,000 bikes, it's a fast and convenient way to get around the Greater Boston area. Many of Boston's colleges and universities provide discounts on annual passes for students, faculty, and staff. Students are encouraged to check with their university's transportation office to see if they are eligible. More information is available at boston.gov/discounted-bluebikes. For more information on biking safely in Boston, visit boston.gov/boston-by-bike. For more information about street safety for pedestrians with disabilities, visit boston.gov/boston-brakes.

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Trash and Mattress Disposal

The Public Works Code Enforcement Division will be issuing citations for the improper storage of household trash. Residents are asked to place their trash and recycling on the curb by 6:00 a.m. on their scheduled collection day, or set it out the night before after 5:00 p.m. The City also continues to take action against rodents and keep Boston neighborhoods clean and healthy through the Boston Rodent Action Plan (BRAP), a coordinated, multi-agency initiative to mitigate the rodent population and improve the quality of life for residents and visitors. Proper storage and disposal of waste is the most impactful way to deter rodents. We encourage all residents to report signs of rodent activity to 311 or rats@boston.gov for a response within 24 to 48 hours.

"Move-in is one of the busiest times of the year in Boston, and we're excited to welcome new residents across the city," said Dennis Roache, Superintendent of the Waste Reduction Division. "Our crews are prepared for the increased volume of trash, but we need everyone's help to keep Boston clean. Know your collection day, place trash and recycling properly at the curb, keep sidewalks accessible, and schedule special item pick-ups before putting them out. Working together will help keep our neighborhoods clean, safe and welcoming."

Due to the Massachusetts Department of Environmental Protection (DEP) ban, mattresses and box springs are no longer collected curbside as part of routine trash collection. Residents are required to make an appointment for a free curbside pick-up at: Boston.gov/mattress. The residential mattress program does not service buildings with seven units or more. Those residents should consult with their property manager to learn the proper protocol to recycle their mattress. Roughly 75 percent of all mattresses and box springs components can be disassembled and recycled. The recovered materials are used to manufacture a variety of new products including foam padding, fabric, steel springs and wooden frames.

Curbside Pickup

While household furniture can be left curbside on your scheduled pick-up day, we strongly encourage residents to donate the items to a charity or organization that can pass them along to others in need. Items such as televisions, air conditioners and refrigerators require a special pick-up. To schedule an appointment, contact 311. Residents are reminded not to block sidewalks with trash or household furniture set out for pick up. Items should be placed along the curb, leaving room for pedestrians, including people with disabilities or those pushing strollers, to get by. New residents are strongly encouraged to download the City's free Trash Day app at: boston.gov/trash-day, available on Google Play or the IOS app store. Residents can view their collection schedules, set reminders, and search a directory of hundreds of household items to find out the right way to dispose of them.

As students settle into their new homes, they will have access to various resources, programs and partnerships that allow students and professionals to live, learn, and explore the city and engage in Boston's extensive art and cultural services. For more information on resources and opportunities to explore Boston, please visit this link (https://5twmznuab.cc.rs6.net/tn.jsp?f=001CeRW6hyjbUvDrG4DB8V99D62x7jEQ4dHh2-1za9TzVruim_0b-VqPnFfTiRLT7WrJB4kfNFu6Te072h7GhaCIOmOBPfcg78pRYHjw-WC1whP9NVt-Qtkob7DJrqM3RJIsuFzpAFFkj2RM_II9kjPidNer4qHmN-1f254XLe0s85vj2aIAWtWc6icsNUmGKfHKuyDCE7hmy9NI3iS6zTikg7CBokkuTpw&c=jV0P-IaL3h3jVfShdv_zvu7-hxe-7Vz69FRcZzPBHpCRIRRu3GnNDw==&ch=68Q8_i3bW2zw6vHlOyqeztdHXBLzct4jPoY2wcRLHHVQeeecC5skrQ).

Students are encouraged to visit boston.gov/moving (https://5twmznuab.cc.rs6.net/tn.jsp?f=001CeRW6hyjbUvDrG4DB8V99D62x7jEQ4dHh2-1za9TzVruim_0b-VqPvAbcPutNJtuPTlBsgcWTzBQSpdap6rskPWaUAyP9qg_6XQiUzVCgQApui560TEJMxdao3raTxMps31OJJuhB-qdPkSdGamSI9lz1PP9PNjM&c=jV0P-IaL3h3jVfShdv_zvu7-hxe-7Vz69FRcZzPBHpCRIRRu3GnNDw==&ch=68Q8_i3bW2zw6vHlOyqeztdHXBLzct4jPoY2wcRLHHVQeeecC5skrQ) for more information regarding parking restrictions and permits, trash removal and restrictions, and rental requirements. For more information on discounts and resources for students in Boston, visit boston.gov/news/discounts-and-resources-students-boston (https://5twmznuab.cc.rs6.net/tn.jsp?f=001CeRW6hyjbUvDrG4DB8V99D62x7jEQ4dHh2-1za9TzVruim_0b-VqPnFfTiRLT7WrJB4kfNFu6Te072h7GhaCIOmOBPfcg78pRYHjw-WC1whP9NVt-Qtkob7DJrqM3RJIsuFzpAFFkj2RM_II9kjPidNer4qHmN-1f254XLe0s85vj2aIAWtWc6icsNUmGKfHKuyDCE7hmy90c8QQBIfKzFmFEOVs4mtQ&c=jV0P-IaL3h3jVfShdv_zvu7-hxe-7Vz69FRcZzPBHpCRIRRu3GnNDw==&ch=68Q8_i3bW2zw6vHlOyqeztdHXBLzct4jPoY2wcRLHHVQeeecC5skrQ).

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