Popular on TelAve
- IRF Builders Forum Brings Global Leaders to Washington, D.C. to Advance Religious Freedom Through Cooperative Engagement
- The ITeam Ranked on Channel Partners 2025 MSP 501—Tech Industry's Most Prestigious List of Managed Service Providers Worldwide
- Keepy Uppy™ by Ollyball Wins Prestigious 2025 Influencer Award from Clamour & The Toy Association; Announces Fall 2025 Launch at Target Stores
- NYC Leadership Strategist Stacie Selise Launches Groundbreaking 4S Framework Series to Redefine Executive Excellence
- TCAA Welcomes Adolfo Gomez Sanchez to Its Family of Talented Speakers
- Colorado Scenthound Locations Partner with Humane Colorado to Give Adopted Dogs a "Clean Start"
- databahn Launches GenAI Sales Intelligence Platform to Revolutionize Fortune 500 and Global 2000 Account Research
- Honoring Black History, Culture, and Community in Fall River
- Shop American Made Goods: New Online Marketplace My American Goods Curates the Best of U.S. Made
- Spartan & Guardians Partner with Guitar Legend Buckethead to Support Global Child Rescue Efforts
Similar on TelAve
- Vertical Consultants Launches Interactive Lease Grader Tool for Cell Tower Property Owners
- $18 Price Target Issued in New Research Report After $34 Million Revenue Forecast from Acquisition; $101.5 Million Net Revenue in 2025; NAS DAQ: IQST
- Ace8 Launches Cutting-Edge Observability Service to Empower Modern IT Operations
- AceMQ Unveils Advanced Containerization Solutions to Accelerate Digital Transformation
- IQSTEL Surges Toward $400M Run Rate with $101.5M in Revenue—Reinforces Billion-Dollar Vision Backed by Fintech, AI, and Cybersecurity
- TCAA Welcomes Adolfo Gomez Sanchez to Its Family of Talented Speakers
- AI Meets Cybersecurity: IQSTEL and Cycurion Take Aim at $500 Billion Market Opportunity
- Fibrecross Unveils Next-Generation 800G Optical Transceiver
- Initial Order Received from Vietnamese Maritime Security and Defense Services for Advanced Video Compression Solution: RMX; Stock Symbol: RMXI
- Whistleblower: Cogent Communications Stole Data Center Model from FNSI — Former CIO Confirms It in Recorded Call
SKY Telecom LLC Announces New Online Ticket Management System for Clients
TelAve News/10626957
Online Ticket Management System Provides Clients Greater Access and Updates on Submitted Requests.
SHERIDAN, Wyo. - TelAve -- In an effort to greatly improve the customer support experience, SKY Telecom LLC has redefined our approach to technical support and deployed a company owned cloud based service to empower you, our customer. Our new technical support and help desk portal powered by SKY Telecom's new online ticket management system provides a highly collaborative environment and cloud based architecture making it available to all users regardless of locale.
All requests for support will be tracked in the help desk platform allowing our customers the ability to create tickets online as well as view the status of all support requests (current and historical). In addition, a searchable knowledge base and community support forum have been created to provide much needed system setup, configuration and troubleshooting information to our customers as well as all current technical documentation!
More on TelAve News
Features and Benefits:
• Create and track requests for technical support online at http://www.skytel.biz or via E-mail at support@skytel.pro
• Receive E-mail notifications when support tickets are created, updated or solved.
• Quickly rateour performance upon completion of a service issue to help improve our customer service.
• Search and Download SKY Telecom Technical Documentation.
• Empowerment via searching for solutions to common challenges in the online Knowledge Base.
As always if you choose to call SKY Telecom for technical support, your call will be answered by a live help desk attendant for initial screening to ensure you have a ticket in the system for tracking. The process is painless and takes only a few short minutes. Once complete, your call will be routed to the appropriate Systems Engineer for support.
All requests for support will be tracked in the help desk platform allowing our customers the ability to create tickets online as well as view the status of all support requests (current and historical). In addition, a searchable knowledge base and community support forum have been created to provide much needed system setup, configuration and troubleshooting information to our customers as well as all current technical documentation!
More on TelAve News
- Santa Monica Businesses Push Back on Bus Stop Relocation That Threatens Access and Safety
- The Blue Luna Encourages Local Schools to Take Steps to Enhance Safety for Students and Staff
- The Sessions Studios Secures $300 Million Commitment to Launch World-Class Studio and 15-Film Global Slate
- Smart Resnse Unveils Smart Resnse(SRMS) Token-Powered AI Orchestration Platform to Revolutionize Multi-Billion Dollar Market
- Josh and Heidi Follow Up the Much Anticipated and Successful Launch of the "Spreading the Good BUZZ" Podcast with a Personal Request
Features and Benefits:
• Create and track requests for technical support online at http://www.skytel.biz or via E-mail at support@skytel.pro
• Receive E-mail notifications when support tickets are created, updated or solved.
• Quickly rateour performance upon completion of a service issue to help improve our customer service.
• Search and Download SKY Telecom Technical Documentation.
• Empowerment via searching for solutions to common challenges in the online Knowledge Base.
As always if you choose to call SKY Telecom for technical support, your call will be answered by a live help desk attendant for initial screening to ensure you have a ticket in the system for tracking. The process is painless and takes only a few short minutes. Once complete, your call will be routed to the appropriate Systems Engineer for support.
Source: SKY Telecom LLC
Filed Under: Telecom
0 Comments
Latest on TelAve News
- Colbert Packaging Announces WBENC Recognition
- DivX Empowers Media Enthusiasts with Free Expert Guides for Advanced MP4 Management
- Assent Expands Executive Team to Accelerate Global Growth & Innovation
- The World's Largest Green Economic Revolution Emerges as Nature, Tech, and Finance Converge
- Vinnetwork Unveils Decentralized AI Platform with Vinnetwork(VIN) Token to Challenge Tech Giants' Data Monopoly
- Centennial Flyers to Become Colorado's First Launch Customer for All-Electric B23 Energic Aircraft
- Pyro Marketing Opens New Digital Marketing Company to Power Growth for Fitness and Ecommerce Brands
- Dr. John Salerno of Salerno Wellness Introduces Their New Full Body Capsule for Advanced LED Light Therapy Patient Treatments
- $14M Expansion Deal with Famed David Lloyd Highlights Rebrand of Sports, Entertainment and Gaming Innovation by AI Driven, Online Fan Engagement Co
- Heartfelt Dreams Foundation Launches Campaign to Build CHD Hospital
- Radarsign Tackles Intersection Safety with Launch of Grid-Free Solar LED Stop Sign
- Miami Real Estate Agent Drastically Increases Interest In Homes
- Adostics & Genmega Announce the Introduction of A-POD
- LIB and Nidec Rejoin Forces for Giant TH-0098 Temperature Humidity Test Chamber
- Heritage at South Brunswick Offers Immediate Townhome Appointments and Special Mortgage Incentive Fast-Moving Sales
- NASA Collaborative Agreement for Supply of Thin-Film Solar Tech for Orbital Application to Advance Development of Thin-Film PV Power Beaming: $ASTI
- Exciting New Era of Sports, Entertainment & Gaming Innovation Spotlighted by Rebrand of Expanding AI Driven, Online Fan Engagement Company: SEGG Media
- Service Ninjas Debuts First-of-Its-Kind "Membership" Platform for Home Service Pros
- BIYA Forecasts 2025 Surge with ¥300M ($41.8 M USD) in Revenue and ¥25M Profit from Cloud Based HR Solutions: Baiya Intl. Group (N A S D A Q: BIYA)
- Paul E. Saperstein Co. Announces Geographic Expansion of Auction Services