~ In a unanimous decision, the Council has recognized National Public Safety Telecommunicators Week and honored the crucial role of 911 dispatchers in emergency situations. The resolution, proposed by Councilors Murphy, Flynn, and FitzGerald, highlights the importance of these professionals who serve as the first point of contact during emergencies.

Councilors Flynn and Murphy emphasized the need to reclassify 911 dispatchers as first responders rather than clerical workers. They acknowledged the unique demands and emotional toll of the job and expressed their support for state legislation such as the 911 SAVES Act and House Bill H.2667, which aim to provide dispatchers with the same benefits as other first responders.

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Tom McIver was also recognized for his advocacy on behalf of 911 dispatchers in partnership with SEIU Local 888. Councilor Flynn additionally called for waiving residency requirements for dispatchers to expand the hiring pool and ensure workforce sustainability.

Councilor FitzGerald shared his recent experience visiting a 911 dispatch center and commended the dispatchers for their resilience, professionalism, and essential service. He reaffirmed the Council's commitment to advocating for recognition and support of 911 dispatchers across the Commonwealth.

The resolution serves as a reminder of the vital role that these unsung heroes play in public safety. As first responders, they gather essential information, offer comfort to callers in crisis, and help deescalate emergency situations. The Council's recognition is a step towards acknowledging their contributions and ensuring they receive proper recognition and support.

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